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Avoid hidden fees when sending money overseas

Sending money overseas - it’s as simple as logging into your bank app, and hitting send, right?

Avoid hidden fees when sending money overseas
Photo: TransferWise

Wrong.

While this is one option, it’s not likely to be the cheapest – and there are a range of other services that you should consider before sending your hard-earned cash across borders. Unlike domestic payments, there are a multitude of fees and exchange rate spreads to think about.

Read on for a guide to the best options for international transfers.

How much does it cost to send money abroad?

This depends entirely on what service you choose to use to send money overseas. But there are a few key costs to watch out for.

  • Fees: Most providers will charge some kind of upfront fee. This may be a percentage of your transfer amount, or a fixed rate fee. This is the easy part – the charge to watch out for is…
     
  • Hidden fees and the exchange rate spread: This is often charged on top of your standard fee. Many providers will use their own exchange rate that doesn’t match the mid-market rate (the one you see on Google or XE), allowing them to take an extra cut on top of the declared fee. Watch out for providers who say they let you send money abroad ‘free’. They’ll often be taking a cut on the exchange rate.

What are my options?

There are three main options when sending money abroad – each have their advantages and disadvantages.

Your bank

Using your bank may seem like the best option, but be wary of hidden fees. While your bank may claim to offer free or commission free international payments, they will often use their own exchange rate that differs from the one you’ll see on XE or Google. This means they can skim an extra fee from your transfer – some charge as much as 5 percent in hidden fees.

Using your bank may be convenient, but it’s worth comparing their rates to other providers too – you might find you can save some money.

High street providers and brokers

You’ve probably seen them on your local high street. The likes of Western Union and Moneygram have a presence in many cities worldwide. While they also offer convenience – and cash pickup globally – they’re also guilty of overcharging for their transfers.

On top of the fees they charge up front, take a look at the exchange rates they offer. Often both the buy and sell rates on their LED boards will be significantly wide of the Google or XE quoted mid-market rate.

Online providers

Over the past few years a number of ‘FinTech’ (or financial technology) providers have emerged offering a much better solution for sending money overseas. 

TransferWise is one such service. Built around transparency, TransferWise charge a small one-off fee for their transfers (as low as 0.5 percent on many routes) – and always use the mid-market rate for their transfers. That’s the same rate quoted on XE or Google. 

TransferWise can send direct to bank accounts in many countries worldwide – and while it doesn’t offer cash pickup like some high street providers, it’s up to eight times cheaper than using your bank or a high street broker.

How safe is it to send money abroad?

It’s generally safe to use online providers for international money transfers – but there are a few things to consider. Financial services are heavily regulated globally.

In the UK, for instance, providers are regulated by the FCA (Financial Conduct Authority). Online services also have to comply with the same KYC (Know Your Customer) regulations as the banks that were bought in in 2007 to tackle money laundering.

Something to consider with any provider is whether they are authorised or registered by the FCA. There are different risks associated with both.

  • Authorised: If a company is authorised by the FCA (meaning it’s trading over £2.4 million a month) then at the end of each day the firm must separate its customers money from its own. This means if it goes bust, the customer's money is still safe.
     
  • Registered: Many smaller firms are only registered with the FCA, this means that they don’t have to fence off money as above – and if they get into financial difficulty your money may be lost.

To find out whether a firm’s authorised or registered, you can search the FCA register here.

How do I choose the best provider for international money transfers?

While the best deal likely depends on where you’re located and who you bank with, it’s worth carefully weighing up your options to make sure you don’t get ripped off when you send money abroad.

Here are a few simple steps to take:

1. Get a quote from your bank. While it’s unlikely to be the cheapest option, it gives you a starting point. Ask them for any fees they charge – and for the exchange rate and exchange rate spread they charge (they may not declare the latter). Compare the rate they’re offering to the one on Google or XE to get an idea of any fees hidden in the exchange rate.

2. Compare this quote to online providers like TransferWise for the best price. It’s also worth considering how quickly you need your money to arrive at its destination – many online providers provide a delivery estimate tool to give you an idea.

3. If you decide to go with an online provider, do your research. Check their reviews on TrustPilot, look at their status with the FCA and compare their rates to the Google and XE rate to make sure you’re getting the best deal.

Ultimately, the choice is yours, but it’s always worth comparing different providers – and TransferWise has a reputation as one of the cheapest and most reliable.

This article was sponsored by TransferWise.

 

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FINANCE

Bizum: Why you probably need this free payment app for life in Spain

With 12 million users in Spain, this mobile payment service is how many Spaniards choose to split the bill, pay over small amounts for services and even pay the rent. Here's how it works, what changes in 2021 and why you probably need it.

Bizum: Why you probably need this free payment app for life in Spain
Photo: StockSnap /Pixabay

What is Bizum?

Bizum is a Spanish mobile service that allows users to send an amount of money that usually ranges between 50 cents and €500 per operation, just by knowing the recipient’s phone number,

It’s a free app service which was launched by Spain’s main banks in 2016 as a way of competing with other mobile payment services such as Apple Pay, Google Pay, Samsung Pay, Paypal and others.

Why do Spaniards like using Bizum so much?

One of Bizum’s main advantages is that the sender doesn’t have to type out the long IBAN and other account details that come with regular money transfers.

There’s also the fact that the recipient receives the money immediately for free, whereas other immediate banking transfers often come with a price tag. 

It’s also possible to request money from another person through Bizum. 

Nowadays if you meet up with Spanish friends and it comes to splitting the bill, you’ll likely hear from at least one person, ¿Tienes Bizum? (Do you have Bizum?). 

Others use it for regular payments, even to pay their rent or services such as Nexflix and Spotify.

It’s fast, easy, free and according to a 2020 study by Caixabank Research, Bizum proved particularly useful during Spain’s Covid-19 lockdowns when going out to withdraw money from an ATM wasn’t always an option. 

Bizum is particularly popular among Spaniards aged 25 to 44, who make up 48 percent of users.

Many businesses and shops in Spain are now also allowing customers to pay through Bizum, so if you forget your wallet with your cards and cash in it, there’s the possibility of paying immediately through your mobile. 

All in all, Bizum is the go-to mobile payment service in Spain with more than 12 million users, so if you’re based in Spain it will probably come in handy for you to have it activated too.

Otherwise, your Spanish friends and acquaintances may be put off by the fact that they can’t give you the exact amount in cash, that they have to go to the ATM to withdraw money or that they have to spend time doing a stand bank transfer which may even cost them extra.

How is Bizum used?

Bizum does not work as an independent application, so to register you must do so through your mobile banking app. It may be possible through the mobile banking app you have already or through a separate app your bank offers for quick mobile payments. 

When you access Bizum, you’ll have to sign in to your banking app with your usual details and once in, you’ll have to choose which account you want to link the Bizum service to (you can only have one associated account, although this can be changed).

Next up you’ll need to select the person you’re sending money to from your mobile’s contact list or manually enter their phone number, type the amount to send and finally confirm the transaction by means of a code you’ll get via SMS. 

If the recipient has Bizum, the money appears in their account in just five seconds. If not, they will be prompted to sign up as it is necessary for the receiver of the money to have Bizum.

Bizum will let the sender know before the transaction occurs whether the recipient has Bizum.

If you want to request money instead of sending it, you also have to add the contact, the amount and the payment description. You then confirm the request and validate the operation with the code that you’ll get via SMS.

What changes about Bizum in 2021?

As of June 15th 2021,  the number of Bizum payments that you can receive has been reduced to 60 per month, compared to the 150 payments that were allowed up until now.

This will no doubt only affect very regular users.

The new rule only affects payments between individuals – companies will not be affected.

Why is Bizum reducing the number of payments per month?

“After more than four years of service, we adjusted the operation to the reality of what was being used. Only 0.07 percent of users received more than 60 bizums per month,”  Bizum’s Director of Business Development, Fernando Rodríguez is quoted as saying in 20 Minutos.

In fact, most recipients of bizums receive an average of 4.3 operations per month. “This is very far from the limit of the 60 that we have fixed,” emphasised Rodríguez.

Another reason that Bizum is reducing the number of payments is due to security issues. “By reducing the limit of operations received, it is more difficult to use Bizum to receive funds improperly,” Rodríguez told 20 Minutos. This means that fewer `under the table’ payments can be made.

It is important to note that this measure affects only the number of bizums that a user can receive. Anyone can continue to send as many bizums as they want per month.

The rest of the conditions remain as before: the amount allowed for each operation is between €0.5 and €500 (some banks allow higher payments up to €1,000), you cannot receive more than €2,000 per day and, at most, 30 recipients can be included in a joint payment. However, banks can add extra limits, so if in doubt you should check with your bank.

The future of Bizum 

Currently, more than twenty banks in Spain include Bizum payments as an option among their services and it has almost tripled its users in just two years, going from six million in 2019 to 15 million this year. 

By the end of 2021, Bizum hopes to have reached 20 million users and have 18,000 online businesses that accept it.

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Readers reveal: The best smartphone apps for life in Spain

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